Dorothy Ngiam
Client Care Executive
At Kidz OTC, our Client Care Executives, like Dorothy, embody our commitment to providing outstanding care for our young clients and their families. They are essential in ensuring that each visit is a positive experience, expertly managing appointment schedules, addressing inquiries, and coordinating the waitlist with efficiency and compassion.
Dorothy approaches every interaction with genuine warmth and support, reflecting our dedication to Holistic Client Inclusion. She understands that our clients extend beyond just the children; they include parents, teachers, and paraprofessionals. By engaging all these key individuals, she fosters a collaborative environment that enhances the overall care experience.
With a focus on empathy and smooth operations, Dorothy strives to make every visit to Kidz OTC enjoyable, reinforcing our values of compassionate and attentive care.