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guidance and counselling

Guidance

This support helps individuals make informed decisions about their educational and personal development.

Counselling

A therapeutic process addressing emotional and behavioral issues that impact learning and personal growth.

At Kidz OTC, our approach to individual and group guidance and counselling is centred on fostering personal growth and informed decision-making. We believe that effective support can empower individuals to navigate their educational journeys and personal lives with confidence.

Guidance
In our guidance sessions, we help individuals explore academic planning, setting meaningful goals, and identifying educational pathways that resonate with their aspirations. Career exploration is also a key focus, where we assist clients in discovering their vocational interests, helping them envision a fulfilling future. Additionally, we prioritise social and emotional development, working to enhance interpersonal skills that are vital for building strong relationships.

Focus Areas:

  • Academic Planning: Goal setting and educational pathways.
  • Career Exploration: Identifying vocational interests.
  • Social and Emotional Development: Enhancing interpersonal skills.

Counselling

In our counselling sessions, we engage in a therapeutic process aimed at addressing emotional and behavioural challenges that may affect learning and personal growth. We focus on emotional regulation, providing clients with coping strategies to manage their feelings effectively. Conflict resolution is another important area, where we help individuals improve their relationship skills and navigate interpersonal dynamics with greater ease. Supporting self-esteem is central to our work, as we strive to bolster identity and confidence, empowering individuals to embrace who they are.

Focus Areas:

  • Emotional Regulation: Developing coping strategies.
  • Conflict Resolution: Improving relationship skills.
  • Self-Esteem: Supporting identity and confidence.

Through both guidance and counselling, we are committed to nurturing a supportive environment where each person can thrive, develop resilience, and reach their full potential.

"Where Every Individual’s Journey Matters"

At Kidz OTC, we specialize in supporting children and young adults with developmental needs. With years of experience in various communities, our therapists are committed to the ongoing pursuit of professional education.

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Opening Hours

  • Monday – Saturday: 9:00am – 6:00pm
  • Closed on Sunday & Public Holidays
Copyright © 2024 Kidz Occupational Therapy Consultants Pte Ltd
Cancellation Policy - Therapy Programs
Cancellation Policy - School Holiday Programs

Cancellation Policy - Therapy Programs

Dear Parents/Guardians,

We understand that cancellations can sometimes be unavoidable. However, we kindly ask for your support in helping us maintain consistency in supporting your children and managing our practice effectively. To this end, we would like to remind you of our cancellation policy and its importance to our practice:

Respect for Preparation: Our therapists put considerable time and effort into preparing tailored sessions for your child’s needs.

Consistency Matters: Regular attendance is crucial for the effectiveness of any intervention. Consistent participation ensures the best possible outcomes for your child.

Fairness to All Clients: Our policy helps reduce last-minute cancellations, ensuring all clients, including those unable to secure a fixed timing, to have fair access to available sessions

Agreed Terms: All clients have been informed and agreed to this cancellation policy upon enrolment.

Easy Confirmation: If you are unsure about your session times, please confirm with us via WhatsApp or phone call.

How to Cancel a Session
To cancel a session, please use one of the following methods. Cancellations made directly through a therapist will not be accepted:
1. Office Mainline: 6887 5090
2. WhatsApp: +65 9380 7212 (Occupational Therapy) / +65 8130 9569 (Educational Therapy)
Cancellation Fee
A cancellation fee of 50% of the session fee (for both individual and group sessions) will be applied unless one of the following exceptions applies:
3. The appointment is canceled at least 24 hours in advance via phone call or WhatsApp message.
4. A medical certificate is provided for the client or caregiver.
5. A letter from the school is provided, indicating that the client is required to stay for remediation or another school-related activity.
No-Shows
Please note that the cancellation fee also applies to individuals who do not show up for their confirmed session.

We appreciate your understanding and adherence to this policy, which helps us provide a fair and effective experience for everyone.

Thank you for your cooperation.

Cancellation Policy - School Holiday Programs

Dear Parents,

Cancellation and Refund Policy for our School Holiday Program
We understand that unexpected situations can arise. Cancellations are allowed for documented emergencies, such as illness or family emergencies. We kindly ask that you notify us as soon as possible, along with any supporting documents, so we can assist you.

Please note that transfers to another participant are not permitted.

In the rare event that we need to cancel a class due to not meeting the minimum requirement of three students, we will gladly offer you the following options:

• A change of date for the class
• Alternative curriculum options
• A full refund

Thank you for your understanding and support. We’re here to help!