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School Holiday program

Discount for early bird: (Full Payment By 17 Nov 2025)

+65 6887 5090
support@kidzotc.com.sg
Cancellation Policy

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Home / 13 to 16 Years Old

13 to 16 Years Old

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13 to 16 Years Old
Comprehension – Inferences & Summary
Literacy S1 – S4
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13 to 16 Years Old
Discursive Writing & Argumentative Writing
Literacy S1 – S4 | Essay Writing Skills (Paper 1)
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13 to 16 Years Old
English Literature for O’Levels and IGCSE – Poetry Analysis
(Secondary School)

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Original price was: $225.00.Current price is: $192.00. Select options This product has multiple variants. The options may be chosen on the product page

"Where Every Individual’s Journey Matters"

At Kidz OTC, we specialize in supporting children and young adults with developmental needs. With years of experience in various communities, our therapists are committed to the ongoing pursuit of professional education.

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Occupational Therapy
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Reach Us Today

354 Alexandra Road. #01-04 Alexis Singapore 159948 (Lift Lobby 2 from Car Park)
support@kidzotc.com.sg
+65 6887 5090

Opening Hours

Monday – Saturday: 9:00am – 6:00pm
Closed on Sunday & Public Holidays

Cancellation Policy - Therapy Programs

Cancellation Policy - School Holiday Programs

Intake Form

Client Name *

Birth Certificate / Passport Number *

Surname *

Given Name

Date of Birth *

Sex *

Diagnosis (if any)

Address *

Address Line 1

City

State / Province / Region

Postal Code

Country

Contact Details | Primary Contact

Name *

Relationship with Client: *

Contact Number: *

Email *

Contact Details | Secondary Contact (1)

Name

Relationship with Client:

Contact Number:

Email

Contact Details | Secondary Contact (2)

Name

Relationship with Client:

Contact Number:

Email

Referred by *

School *

Grade

Teacher Phone Number

Occupational Therapist (if any) Phone Number

Physiotherapist (if any) Phone Number

Psychologist (if any) Phone Number

Speech Therapist (if any) Phone Number

Optometrist/Vision Specialist (if any) Phone Number

Preferred Timing for Assessment

Day of the week (Mon-Sat)

Monday
Tuesday
Wednesday
Thursday
Friday

Time of the week (am-pm)

AM
PM

Preferred Timing for Treatment Sessions

Day of the week (Mon-Sat)

Monday
Tuesday
Wednesday
Thursday
Friday

Time of the week (AM | PM)

AM
PM

1. Does your child have any known medical conditions? If YES, please specify:

2. Does your child use prescription spectacles or have any medical condition related to his vision? If YES, please specify:

3. Has your child had any serious illnesses? If YES, please specify:

4. Were there any surgical procedures carried out since birth? If YES, please specify:

5. Does your child have convulsions or seizures? If YES, please specify:

6. Does your child have any allergies? If YES, please specify:

7. Does your child have frequent ear infections If YES, please specify:

8. Is your child on any medication at present? If YES, please specify:

9. Please describe the major concerns you have in seeking help for your child. (Eg Difficulties in oral motor, dyspraxia, dyslexia,, motor planning, handwriting, speech & language, attention, memory, learning, self regulation, behaviour , vision related, etc) List your concerns in order of importance to you.

10. Any other relevant information regarding your child

Sensory Processing Questionnaire

This section is to be completed by parents and/or teachers.

Does your child display these? (Please check those that apply):

Vestibular (Movement & Balance) System
Tactile (Touch) System
Auditory (Hearing) System
Visual (Sight) System
Gross Motor Skills
Fine Motor Skills
Attending Skills
Emotional

Has any

This question was completed by:

Name

Relationship to child

Please proceed to the next pages to acknowledge the following:

I.Scheduling & Payment Agreement

This is to indicate acceptance and agreement of policies in relation to the provision of occupational therapy services. This is to assist us in ensuring effectiveness and efficiency in regards to our scheduling and administrative tasks. Your kind understanding in this matter is greatly appreciated.

Name

First

Last

I / we knowledge that:

Assessment:

The timing of the assessment will be scheduled depending on my flexibility with regards to the assessment time and therapist available. Please select preferences accordingly:

The assessment can be conducted by any available therapist

Treatment Session Schedule:

● After the assessment, treatment sessions maybe prescribed by the therapist. KIDZ will endeavor to allocate a treatment session slot to suit my needs. However in cases where there is a waitlist or a waitlist for my preferred timing, I have the following preferences (select where applicable):

Checkboxes

My child will NOT have the assessment until a regular treatment session slot is identified
If a regular treatment session slot is NOT available, my child will have sessions on an ad-hoc basis until a regular slot become available.
Treatment sessions can be conducted by any available therapist.

Payment Terms:

● Payment will be made via cash, cheque or GIRO (Baby Bonus Cases).

● Payment of fees can be settled on a per session basis or monthly(Advance Payments only).

● In cases of scheduled appointments, cancellation on the part of the client of such appointments will be made at least 24 hours in advance. In which, failure to do so will result in a cancellation fee (50% of treatment fees) being charged to the clients account.

● In circumstances where the client is ill, a medical certificate must be produced to negate payment of the cancellation fees.

Name

Contact No:

Relationship to Client

I have read and agree to the policy above.

Name of Parent/Guardian:

Date:

Clients Name:

First

Last

1. I/We understand that Occupational Therapy is a health profession within the field of rehabilitation medicine. The profession's focus is on the promotion, restoration and maintenance of productivity in people with a wide range of abilities and disabilities.

2. The therapist(s) are Occupational Therapist trained to work with a client to equip the client with the foundations to be successful in living skills. The consultation, assessment and intervention is directed to enhance the client's ability to be an independent and productive individual in the areas of self care, social, play and school.

3. I/We understand that the therapist will maintain confidentiality of treatment at all times. However, where expertise from another therapist is required, the therapist may share necessary information.

4. At times, treatment involves challenging physical activity; that is, physical activity, which exceeds activity typically, occurs during regular daily living for the client.

5. I/We understand that if I do not completely understand the process of the treatment, it is my responsibility to obtain a clearer understanding of the therapist's objectives and outcomes, and how he/she is trying to achieve them.

6. I/We knowledge that

● there are inherent physical risks involved

● despite reasonable precautions, accidents can occur and the client could possibly sustain personal or physical injury through his/her participation.

7. I/We agree KIDZ Pediatric Occupational Therapy Consultants, its employees, or agents will not be held liable for any damage or injury.

8. I/We will inform the therapist of all pertinent health concerns and physical conditions regarding the client.

9. I/We understand the challenge of physical activities in the course of treatment and hereby release KIDZ Pediatric Occupational Therapy Consultants, its employees, or agents from any claims by me/us.

10. I/We consent to the use of Closed Circuit Television (CCTV) surveillance system to monitor and record the activities of my/our child. I/We understand that the images will be viewed in the waiting area unless I/We inform not to do so.

Please provide an emergency phone contact as well as an alternate.

Name

Contact No:

Relationship to Client

Having read the above I/we hereby consent to treatment/services that is deemed necessary by the therapist. I understand that it is KIDZ Pediatric's sincere intent to educate me on every process during the treatment program with eventual discharge from their services. I also realize that no guarantees have been made to me as to the result of these services at KIDZ Pediatric Occupational Therapy Consultants Pte Ltd.

Name of Parent/Guardian:

Date:

Cancellation Policy - Therapy Programs

Dear Parents/Guardians,

We understand that cancellations can sometimes be unavoidable. However, we kindly ask for your support in helping us maintain consistency in supporting your children and managing our practice effectively. To this end, we would like to remind you of our cancellation policy and its importance to our practice:

Respect for Preparation: Our therapists put considerable time and effort into preparing tailored sessions for your child’s needs.

Consistency Matters: Regular attendance is crucial for the effectiveness of any intervention. Consistent participation ensures the best possible outcomes for your child.

Fairness to All Clients: Our policy helps reduce last-minute cancellations, ensuring all clients, including those unable to secure a fixed timing, to have fair access to available sessions

Agreed Terms: All clients have been informed and agreed to this cancellation policy upon enrolment.

Easy Confirmation: If you are unsure about your session times, please confirm with us via WhatsApp or phone call.

How to Cancel a Session
To cancel a session, please use one of the following methods. Cancellations made directly through a therapist will not be accepted:
1. Office Mainline: 6887 5090
2. WhatsApp: +65 9380 7212 (Occupational Therapy) / +65 8130 9569 (Educational Therapy)
Cancellation Fee
A cancellation fee of 50% of the session fee (for both individual and group sessions) will be applied unless one of the following exceptions applies:
3. The appointment is canceled at least 24 hours in advance via phone call or WhatsApp message.
4. A medical certificate is provided for the client or caregiver.
5. A letter from the school is provided, indicating that the client is required to stay for remediation or another school-related activity.
No-Shows
Please note that the cancellation fee also applies to individuals who do not show up for their confirmed session.

We appreciate your understanding and adherence to this policy, which helps us provide a fair and effective experience for everyone.

Thank you for your cooperation.

Cancellation Policy - School Holiday Programs

Dear Parents,

Cancellation and Refund Policy for our School Holiday Program
We understand that unexpected situations can arise. Cancellations are allowed for documented emergencies, such as illness or family emergencies. We kindly ask that you notify us as soon as possible, along with any supporting documents, so we can assist you.

Please note that transfers to another participant are not permitted.

In the rare event that we need to cancel a class due to not meeting the minimum requirement of three students, we will gladly offer you the following options:

• A change of date for the class
• Alternative curriculum options
• A full refund

Thank you for your understanding and support. We’re here to help!