Yen Wong

Educational Therapist

Experience

Yen Wong is a highly skilled educational therapist who has been an integral part of the KIDZ team since 2009. She holds a Bachelor’s Degree in Education and is certified in COGMED Working Memory Training®️ and the Interactive Metronome Program. Through these certifications, Yen has effectively supported children in boosting their cognitive abilities and overall performance.

Qualifications

  • Bachelor of Arts in Education
  • COGMED Working Memory Training® Certified
  • Interactive Metronome Certified (IMC)
  • Certificate of Teaching Chinese as a Foreign Language
  • IM-Home Specialist Certification
  • Interactive Metronome Home Certified

Her expertise extends to working with children who have diverse learning differences, such as Dyslexia, Dyspraxia, Attention Deficit Disorder (ADD), developmental delays, and various speech and language challenges. Yen’s client base is broad, ranging from preschoolers to college students. She is dedicated to enhancing their behavior, attention, self-management, and learning skills. Yen works closely with each child’s advocates—such as parents and teachers—to ensure a collaborative approach that addresses their unique needs.

Beyond her role as an educational therapist, Yen is also an accomplished Chinese language teacher. Her teaching experience spans both mainstream and international schools, where she has successfully engaged students by making learning enjoyable and motivating. Yen believes that fostering interest through enjoyment is crucial for mastering the Chinese language and achieving educational success.

Cancellation Policy - Therapy Programs

Dear Parents/Guardians,

We understand that cancellations can sometimes be unavoidable. However, we kindly ask for your support in helping us maintain consistency in supporting your children and managing our practice effectively. To this end, we would like to remind you of our cancellation policy and its importance to our practice:

Respect for Preparation: Our therapists put considerable time and effort into preparing tailored sessions for your child’s needs.

Consistency Matters: Regular attendance is crucial for the effectiveness of any intervention. Consistent participation ensures the best possible outcomes for your child.

Fairness to All Clients: Our policy helps reduce last-minute cancellations, ensuring all clients, including those unable to secure a fixed timing, to have fair access to available sessions

Agreed Terms: All clients have been informed and agreed to this cancellation policy upon enrolment.

Easy Confirmation: If you are unsure about your session times, please confirm with us via WhatsApp or phone call.

How to Cancel a Session
To cancel a session, please use one of the following methods. Cancellations made directly through a therapist will not be accepted:
1. Office Mainline: 6887 5090
2. WhatsApp: +65 9380 7212 (Occupational Therapy) / +65 8130 9569 (Educational Therapy)
Cancellation Fee
A cancellation fee of 50% of the session fee (for both individual and group sessions) will be applied unless one of the following exceptions applies:
3. The appointment is canceled at least 24 hours in advance via phone call or WhatsApp message.
4. A medical certificate is provided for the client or caregiver.
5. A letter from the school is provided, indicating that the client is required to stay for remediation or another school-related activity.
No-Shows
Please note that the cancellation fee also applies to individuals who do not show up for their confirmed session.

We appreciate your understanding and adherence to this policy, which helps us provide a fair and effective experience for everyone.

Thank you for your cooperation.

Cancellation Policy - School Holiday Programs

Dear Parents,

Cancellation and Refund Policy for our School Holiday Program
We understand that unexpected situations can arise. Cancellations are allowed for documented emergencies, such as illness or family emergencies. We kindly ask that you notify us as soon as possible, along with any supporting documents, so we can assist you.

Please note that transfers to another participant are not permitted.

In the rare event that we need to cancel a class due to not meeting the minimum requirement of three students, we will gladly offer you the following options:

• A change of date for the class
• Alternative curriculum options
• A full refund

Thank you for your understanding and support. We’re here to help!