Cogmed: A Simple Guide for Parents

What is Cogmed? 

Cogmed is a training program designed to improve kids’ working memory and attention. Working memory is like a mental workspace where we temporarily hold and use information, such as following instructions, expressing ourselves, learning or solving problems. Cogmed helps strengthen this workspace through engaging, computer-based exercises. Children do daily sessions over several weeks, with the exercises adjusting in difficulty as they improve. This helps them get better at focusing and remembering and manipulating important details involved in learning.

How Does It Work?

-Interactive Exercises: Your child will do fun, computer-based exercises that are like brain games. These exercises help them practice holding and manipulating information.

– Daily Practice: They’ll do these exercises for about 30-50 minutes a day, usually for several weeks. The exercises get a bit harder as your child gets better.

-Personalized Coaching: While engaging in the program, a certified Cogmed provider will work closely with the client and caregiver to analyze, teach and support/coach to maximize the benefit of the program, mediating their experience in the program beyond just working memory capacity but introducing concepts and strategies that encompass the other aspects in executive function skills.

Who Can Benefit?

– Kids with Learning Challenges: Cogmed can be especially helpful for kids who have trouble focusing, remembering things, and/or following instructions. It’s often used for children with ADHD or learning difficulties.

– Kids with Social Behavioural Challenges: Cogmed can be part of the solution for kids who are highly impulsive, inattentive and have issues in the social behavioural context.

– All Ages: While it’s most commonly used for kids, it can also help teenagers and adults.

Why Try Cogmed?

– Improves Focus and Memory: By practicing with Cogmed, kids can get better at paying attention and remembering important information.

– Supportive Tool: It’s a tool that works alongside other help your child might be getting, like school support or therapy.

What to Expect?

– Commitment: There will be a regular schedule to follow, and your child will need to stick with it for a few weeks.

– Progress: Many kids see improvements in their ability to focus, remember details, and manage tasks better.

In summary, Cogmed is a home based, therapist facilitated program designed to help kids build better memory and attention skills through interactive and adaptive brain training exercises. It’s a useful tool for supporting your child’s learning and development.

For more information visit Cogmed

Cancellation Policy - Therapy Programs

Dear Parents/Guardians,

We understand that cancellations can sometimes be unavoidable. However, we kindly ask for your support in helping us maintain consistency in supporting your children and managing our practice effectively. To this end, we would like to remind you of our cancellation policy and its importance to our practice:

Respect for Preparation: Our therapists put considerable time and effort into preparing tailored sessions for your child’s needs.

Consistency Matters: Regular attendance is crucial for the effectiveness of any intervention. Consistent participation ensures the best possible outcomes for your child.

Fairness to All Clients: Our policy helps reduce last-minute cancellations, ensuring all clients, including those unable to secure a fixed timing, to have fair access to available sessions

Agreed Terms: All clients have been informed and agreed to this cancellation policy upon enrolment.

Easy Confirmation: If you are unsure about your session times, please confirm with us via WhatsApp or phone call.

How to Cancel a Session
To cancel a session, please use one of the following methods. Cancellations made directly through a therapist will not be accepted:
1. Office Mainline: 6887 5090
2. WhatsApp: +65 9380 7212 (Occupational Therapy) / +65 8130 9569 (Educational Therapy)
Cancellation Fee
A cancellation fee of 50% of the session fee (for both individual and group sessions) will be applied unless one of the following exceptions applies:
3. The appointment is canceled at least 24 hours in advance via phone call or WhatsApp message.
4. A medical certificate is provided for the client or caregiver.
5. A letter from the school is provided, indicating that the client is required to stay for remediation or another school-related activity.
No-Shows
Please note that the cancellation fee also applies to individuals who do not show up for their confirmed session.

We appreciate your understanding and adherence to this policy, which helps us provide a fair and effective experience for everyone.

Thank you for your cooperation.

Cancellation Policy - School Holiday Programs

Dear Parents,

Cancellation and Refund Policy for our School Holiday Program
We understand that unexpected situations can arise. Cancellations are allowed for documented emergencies, such as illness or family emergencies. We kindly ask that you notify us as soon as possible, along with any supporting documents, so we can assist you.

Please note that transfers to another participant are not permitted.

In the rare event that we need to cancel a class due to not meeting the minimum requirement of three students, we will gladly offer you the following options:

• A change of date for the class
• Alternative curriculum options
• A full refund

Thank you for your understanding and support. We’re here to help!